What is Heather’s Background?
Heather Miller is a product leader known for making complex problems solvable.
She’s led high-impact product initiatives at organizations like Philips and NetHealth, launched a telehealth platform in record time, and built a reputation as the person teams call when the path forward isn’t obvious.
Heather holds a BS in Bioengineering, an MBA, and multiple product leadership certifications, and she’s currently pursuing a second Master’s degree in IT Project Management—because systems thinking never stops evolving.
But credentials aren’t her edge.
Her edge is helping founders answer the hardest question early:
Is this worth building—and can it actually work?
Through PDRM and as host of the Beyond Product Management podcast, Heather helps founders reduce product and founder risk before years—and energy—are wasted on the wrong bets.
What is John’s Background?
John Miller brings over 20 years of experience in Information Technology and Cybersecurity.
With advanced degrees in Computer Engineering and Cybersecurity and certifications including CISSP, CEH, and CHFI, John has spent his career protecting complex systems from real-world threats.
His superpower is translation.
John makes enterprise-grade cybersecurity practical and accessible for small businesses—so founders don’t need a six-figure budget to protect what they’ve built.
Because peace of mind isn’t a luxury. It’s a requirement.
Why are Product, Founder and Cyber risk inseparable?
Most consulting firms focus on a single slice of the problem.
But risk doesn’t operate in silos—and neither does burnout.
If the founder is trapped as the bottleneck, the company can’t scale.
If the product doesn’t solve a real, validated problem, effort won’t save it.
And if the business is exposed to cyber threats that could wipe it out overnight, none of it matters.
Why is “Consulting” in your name if you focus on strategic partnerships?
Because we’re not in the business of advice—we’re in the business of risk reduction.
When we founded PDRM Consulting, “consulting” was the closest language available for the kind of work we do. But our approach has never looked like traditional coaching or advisory engagements.
We don’t sell motivation, mindset shifts, or theoretical frameworks. We partner with founders to validate product strategy, reduce founder dependency, and mitigate cyber risk—working alongside them to build systems that actually hold up in the real world.
That’s why we describe our work as strategic partnerships. We stay close, share accountability, and help implement decisions—not just recommend them. The goal isn’t insight. The goal is a business that can scale without breaking its founder.
