PDRM Consulting has a two fold mission but at the heart we are here to help you deliver value to your customers. We are two experienced professionals who after many years have discovered best practices to drive better value. You may be wondering what the PDRM stands for…. Well, it stands for Product Development and Risk Management. We want to help you with all of your product development needs but also we want to help you mitigate risks. Your risks could be from your product development lifecycle or could be from Cybersecurity risk. We can help with both of these risks. We strive to create customized solutions for you and help you learn how to create the best practices for your business.
Who are we?
We are Heather and John and have been married for over 20 years. We are both engineers by training but both have taken totally different paths. Together, we make a great team to help with your business.
Heather Miller is a seasoned product leader with a proven track record across hardware, software, and consulting. As the CEO and Co-Founder of PDRM Consulting, she helps product teams and organizations unlock their potential through strategic training, practical product management solutions, and cybersecurity consulting.
Heather’s expertise spans the full product lifecycle, from business case development and market analysis to agile leadership and regulatory strategy. She has led high-impact initiatives at companies like Philips and NetHealth, where she was known as the go-to person for solving complex problems and delivering tangible results. Whether launching a telehealth platform in record time or spearheading advanced development projects in health technology, Heather brings a blend of pragmatism, innovation, and collaboration to everything she does.
Heather holds a BS in Bioengineering from the University of Pittsburgh and an MBA from Western Governors University. She is a Certified Scrum Product Owner (CSPO) and has earned certifications in Evidence-Based Management and Product Leadership. Through her teaching and consulting, Heather empowers aspiring and current Product Managers to scale their skills, strengthen their executive presence, and lead with confidence.
When she’s not mentoring the next generation of product leaders, Heather can be found championing the belief that great products — and great careers — are built through clarity, courage, and continuous growth. She is also currently working on gaining a a second Masters degree in IT Project Management.
John has worked in Information Technology for over 20 years and most recently in Cybersecurity. He holds his CISSP as well as CEH and CHFI from EC Council. He is currently working on an AWS certification as well as his OSCP.