Why Fractional Instead of Consultants?
Because you need someone in the trenches with you, not someone handing you a report from the sidelines.
Traditional consultants diagnose your problems, deliver a deck, and disappear. You’re left holding a strategy you have to figure out how to implement—often without the expertise, capacity, or clarity to actually execute it.
Fractional leadership is different. You get executive-level strategic guidance across product, operations, and security—without the overhead, hiring risk, or long-term commitment of full-time leaders.
We don’t just tell you what to do. We roll up our sleeves and help you do it.
What You Get With Fractional Leadership
Immediate, Hands-On Support
🚧 We step in on high-stakes challenges—whether that’s validating your product strategy, building systems so your business can run without you, or securing your infrastructure before something breaks.
Strategic Guidance Across the Business
🎯 From product roadmaps and go-to-market strategy to operational workflows and cybersecurity posture—we help you think clearly and act decisively across founder, product, and cyber risk.
Coaching and Capability Building
📣 We don’t just solve problems—we help you and your team get better at solving them. Whether it’s upskilling your product team, coaching you through leadership challenges, or helping your staff understand security best practices.
Executive Representation
💼 We show up in cross-functional planning, leadership conversations, and strategic decision-making—representing the expertise you need without a full-time salary.
A Trusted Thought Partner
🧠 You get someone who understands your business, knows where the risks are, and helps you navigate decisions without the politics or BS.
You’re not just buying hours—you’re getting outcomes.
Why Now?
Because waiting costs more than acting.
- If your roadmap is bloated or misaligned, every sprint burns cash
- If you’re the bottleneck in every decision, your business can’t scale
- If your product doesn’t have a validated business model, you’re building on sand
- If you’re one security breach away from losing everything, you’re gambling with your business
- If you’re asking your team to “figure it out” without the right expertise, you’re already behind
You can’t afford to wait for the “perfect” hire, the right consultant, or the moment when everything is less chaotic. You need someone who can step in, build momentum, and create clarity now.
Why Us?
We’re Heather and John Miller, and we’ve spent decades leading at the intersection of product, operations, technology, and security.
Heather has led product strategy and transformation in tech and healthcare for over a decade. She’s built product playbooks that actually get used, launched the right things faster with fewer wasted cycles, and shifted teams from reactive to strategic. She doesn’t just lead product—she develops the product leaders you wish you could hire.
John has over 20 years in IT and deep cybersecurity expertise (CISSP, CEH, CHFI). He makes enterprise-level security accessible to small businesses and helps founders sleep at night knowing their infrastructure is protected.
Together, as the founders of PDRM Consulting, we help businesses like yours:
- Build systems so you’re not the single point of failure
- Validate and execute product strategies that actually work
- Protect what you’ve built without enterprise budgets
- Develop the capabilities your team needs to scale
We don’t just lead—we develop the leaders and systems you need to sustain growth.
What Fractional Support Can Look Like
Each engagement is customized to where you are and what you need, but typical services include:
For Founder Risk:
- Systems design so your business runs without you
- Delegation frameworks and operational workflows
- Interim COO or operational leadership
- Strategic planning and execution support
For Product Risk:
- Product audits, roadmap alignment, and strategy validation
- Business model and pricing analysis
- Mentoring and coaching for PMs and product teams
- Interim head-of-product leadership
- Go-to-market strategy and positioning
For Cyber Risk:
- Security posture assessments and remediation plans
- Compliance and risk management frameworks
- Interim CISO or security leadership
- Ongoing monitoring and threat response
Across All Areas:
- Cross-functional alignment and stakeholder management
- Executive coaching and leadership development
- Strategic planning and OKR development
- AI strategy and implementation guidance
Let’s Talk
Fractional isn’t forever—but it’s exactly what you need right now.
Whether you need someone to step in as interim leadership, provide strategic guidance on a specific challenge, or help you build the capabilities your team is missing—we can help.
